Welcome to SmartAkant ("we", "our" or "us"). SmartAkant is a cloud-based accounting and business management platform. This Privacy Policy explains how we collect, use, store and protect your information when you use our website and services.
1. Information we collect
Information you provide. When you register or use SmartAkant, we may collect:
- Company name
- Business registration information
- Company address
- Email addresses
- Phone numbers
- Name of the company representative
Business data. The platform stores the data you enter, which may include accounting records, journal entries, customer and supplier information, employee records, payroll data, sales and purchase transactions, inventory data, financial reports and uploaded documents. The information you upload into SmartAkant remains your property.
Automatically collected information. We may automatically collect your IP address, browser type, device information, operating system, login activity, usage statistics, cookies and session information.
2. How we use your information
We use your information to:
- Create and manage your account
- Provide and operate our services
- Process subscriptions
- Improve the platform
- Provide customer support
- Monitor security and prevent misuse
- Send important notifications
- Comply with legal obligations
3. Multi-tenant data isolation
Every company operates within its own isolated workspace. Your business data is never visible to other companies using the platform.
4. Data ownership
You retain ownership of all data entered into SmartAkant, including financial records, customer information, employee data, inventory records, reports and business transactions.
5. Data security
We use appropriate measures to protect your information, including:
- Secure SSL/TLS encryption
- Password hashing
- Role-based access controls
- Secure authentication
- Activity logging and monitoring
- Regular backups
- Database security measures
6. User responsibilities
You are responsible for keeping your login credentials confidential, restricting unauthorised access to your account, maintaining secure devices and networks, ensuring the accuracy of the data you enter, and complying with applicable laws.
7. Cookies and tracking technologies
SmartAkant uses cookies and similar technologies to maintain user sessions, improve website functionality, remember user preferences and analyse platform usage. You can control cookies through your browser settings, but some features may not work properly without them.
8. Sharing of information
We do not sell your information to third parties. We may share information with trusted service providers who help us operate the platform, such as hosting, payment, analytics and support providers, and where we are required to do so by law.
9. Data retention
We retain your information for as long as your account remains active, as required by law, and as needed to resolve disputes.
10. Account suspension and data retention
If your account is suspended, your data may be stored temporarily before permanent deletion, as described in our Terms & Conditions. Customers are encouraged to maintain their own backups of important information.
11. International data transfers
Your information may be processed or stored in countries outside your jurisdiction. Where this happens, we take reasonable steps to keep it protected.
12. Your rights
Subject to applicable laws, you may have the right to access, correct or request deletion of your personal information, request data portability, restrict processing, or withdraw consent.
13. Third-party services
SmartAkant may link to or integrate with third-party websites or services. SmartAkant is not responsible for the privacy practices of third-party websites or services.
14. Children's privacy
SmartAkant is intended for businesses and is not designed for individuals under the age of 18.
15. Changes to this privacy policy
We may update this Privacy Policy from time to time. Updates become effective when published on this page, and continued use of SmartAkant means you accept the updated policy.
16. Contact us
SmartAkant
Website: www.smartakant.com
Email: contact@smartakant.com
Phone: +234 902 932 3509, +234 916 169 9989
Address: Ikeja, Lagos, Nigeria